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User in User Experience

An individual having an account (and contract) with a MaaS provider.

Trip in Mobility

A chain of legs that constitutes the whole sequence of movements by the traveller from start to destination.

Traveller in Mobility

An individual using mobility assets to travel (between locations), often the same individual as the user.

Travel in Mobility

The combination of the actual start and actual end of a leg in combination with the authorised or confirmed planned leg/trip executed by the individual.

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Start in User Experience

The point in time and space at the start of a leg.

Plan in Mobility

A (set of) leg/trip option(s) put to the individual, based on the available assets and/or services.

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Pay in User Experience

The administrative transaction of transferring funds with regards to a booked or executed leg/trip from the individual to the creditor.

Mode in Vehicle

A method of transport - by train, bus, cycle, walking, etc., irrespective of any specific asset. 

Mobility asset in Vehicle

A physical means of transport either public (train, bus, etc.) or private (car, taxi, cycle,  scooter, h etc.) - in effect the ‘vehicle’.

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Booked in User Experience

An authorised or confirmed planned leg/trip.