SkedGo – In an era of modern mobility, staying ahead of the curve is paramount. The days of providing generic, one-size-fits-all transport solutions are long gone. Instead, public and private operators must strive to create experiences that are personalised to the needs of individual travellers. Keeping up with changing demand is key to successful service provision.
In this article, John Nuutinen, SkedGo CEO explores the intricate dance between customer expectations and the world of mobility services. From the moment a passenger steps foot into a vehicle to the seamless journey they embark upon, the pressure to make the mark is palpable. It’s a journey that requires innovation, adaptability, and a deep understanding of consumer needs and behaviours.